Hello Bachs Team,
I would like to propose an improvement to platform review process.
I suggest introducing a Delivery Approval System where:
1. When a buyer makes payment, funds are held securely in escrow.
2. After the merchant delivers the product/service, the buyer is prompted to confirm receipt.
3. The buyer decides if they got exactly what they paid for and clicks "Confirm Delivery / Approve".
4. Only after buyer approval are funds released to the merchant.
5. Upon confirmation, the buyer is prompted to leave feedback/review about the business.
Benefits:
- Provides direct feedback from buyers about service quality
- Makes it easier and more accurate to review and verify legitimate businesses based on actual work delivery
- Protects buyers and builds stronger trust for genuine sellers
- Reduces fraud and improves platform credibility
This delivery-based approval model will help distinguish credible merchants through verified client satisfaction.
Thank you for considering this suggestion.
Best regards,
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