Features

Clarification on Held Funds and Release Timeline

12d agoClosed

Hi Bachs Risk Team,

Thank you for the update. I understand that the account suspension decision is final. Could you please clarify how long the funds in my account will be held and when I may receive any remaining balance?

Please also let me know what conditions or timeframes determine when funds can be released, and whether you can provide an itemized summary of any amounts currently reserved for refunds, disputes, chargebacks, or fees.

Thank you for your help.

Regards, Adeyoju Stephen

1 comment

  1. Bolu Dada marked this as Closed5d ago
  2. Bolu Dada5d ago

    We've reviewed your account. Your dashboard shows where it stands. For account help, email support@bachs.io or use the chat button on your dashboard.